Shipping, Return and Refund Policy

Shipping Policy:

We currently ship to some major cities of India. Kindly check before placing the order.

We offer both COD and Prepaid payment options.

A discount of Rs.50 is available of prepaid orders above Rs.500. For COD (Cash on Delivery) payment there are additional cash handling charges of Rs.50

Shipping charges of Rs.51 applied on orders below Rs.1000 and Enjoy the Free shipping on order above Rs.1000

For Express Shipping of any product It takes 2-3 days and costs Rs.101  shipping charges. (Note:- Delivery can delay in some circumstances like bad weather, health emergency, flood, strike etc.),

Standard Shipping time is 7 to 10 days (Note:- Delivery can delay in some circumstances like bad weather, health emergency, flood, strike etc.)

There is Free Express Shipping Option. To avail this you have to order above Rs.2000

To Ensure that your order is delivered on time, please make sure to provide complete address details with house number, floor, street name, landmark, city and pincode.

Please make sure to do video recording of parcel when you open it.

If you receive damaged parcel, Please do not accept it and inform us at 7065129598 (9am to 7pm) or email us on support@gifthbox.com

Return and Exchanges

Gifthbox provides hassle free returns on all products (except clearance sale and festive sale). We just want that you don’t use the products and keep them in their original condition, Gifthbox only accept returns/replacement claim made within the first 48hours after delivery.

All returns are collected by us free of charge.

If the product you have received is damaged/missing/wrong product just make a proper unboxing video:-

(1) Must show label on the package pasted by gifthbox.

(2) Must be without any pauses or cuts.

(3) Must show the product properly.

Send the video on whatsapp to 7065129598 or email us on support@gifthbox.com.

Refund Policy

Once the item is returned as above we will refund the debit, credit card or UPI used for the original purchase, we will process all refunds within 2-5 days. The time taken for a card refund to be credited to your account will depend on your bank or credit card issuer.

Important Information

During the photography process we make every effort to accurately reproduce the appearance of each product we sell. However, circumstances outside of our control such as computer monitor settings can sometimes affect how colours are displayed on your screen. Colours are subjective and the interpretation of colours can vary from person to person. If you are unsatisfied with the colour of any products (note:- this policy not apply on combo sets and gift sets) you receive for any reason you may return it for a full refund under our return policy. We are unable to accept responsibility or cover the return carriage costs should there be a variation in colour within our images or descriptions.